Corporate Responsibility

Corporate Responsibility

CEO Veli-Matti Mattila:  "Our task is to promote sustainable digitalisation"

Elisa is a Finnish forerunner in data communications, ICT and online services. Our task is to promote sustainable digitalisation by continuously improving the reliability, safety, availability and climate impact of our services. Customer orientation guides our daily operations and development work.

As a Finnish company with its eyes on the world, it’s important that we conduct ourselves responsibly, ethically and lawfully in all situations. Our operations are guided by the Elisa Code of Conduct based on our values. We have signed the UN Global Compact and are committed to adopting, supporting and implementing accordingly.

Key focus areas for our corporate responsibility:

  • • data security and privacy protection
  • • financial responsibility
  • • availability, safety and accessibility of services
  • • being a responsible employer
  • • energy efficiency and climate change
  • • ensuring operational reliability in society
  • • responsible customer communications


Our most important stakeholders are our personnel, customers, owners, social operators and partners. Engaging in stakeholder dialogue is an important part of the daily development work of business operations and corporate responsibility. More information on stakeholder dialogue and Elisa's significant memberships in the organisations on our Responsibility Report.