(From Q3/2017 Interim Report)
The competitive environment has been intense and active also during the third quarter 2017, characterised by some campaigning and investments in customer acquisition. Churn levels were higher due to intensified competition driven by increased use of third party distribution channels. The smartphone market grew, and the usage of data services continued to evolve favourably. Approximately 91 per cent of the mobile handsets sold in the second quarter 2017 were smartphones. Another factor contributing to mobile market growth has been the increased network coverage and capacity of new 4G speeds. The competition in the fixed broadband market has continued to be intense in multi-dwelling units. The number and usage of traditional fixed network subscriptions is decreasing.
The markets for IT and IPTV entertainment services have continued to develop favourably. The demand for other digital services is also growing.
Outlook and guidance for 2017
The macroeconomic environment in Finland has improved, but long-term structural challenges still remain. Competition in the Finnish telecommunications market remains challenging.
Revenue is estimated to be higher than in 2016. Recent acquisitions, mobile data and digital services are expected to increase revenue. Comparable EBITDA is anticipated to be higher than in 2016. Capital expenditure is expected to be a maximum of 13 per cent of revenue, while the mid-term target of a maximum of 12 per cent is still valid. Elisa’s financial position and liquidity are good.
Elisa is continuing its productivity improvement development, for example by increasing automation in different processes, such as network operations and delivery. Additionally, Elisa’s continuous quality improvement measures will increase customer satisfaction and efficiency, and reduce costs.
Elisa's transformation into a provider of exciting, new and relevant services for its customers is continuing. Long-term growth and profitability improvement will derive from the growth in the mobile data market, as well as digital online and ICT services.