Customer interaction

Customer orientation is one of our guiding values and customer satisfaction an important factor steering our operations. We aim at a continuously improving dialogue with our customers in order to develop our services.

Our customer support pages give guidance and support. Elisa Palsta chat area often provides answers for questions about our products and services. Elisa is also active in Facebook and Twitter.

Elisa has service for families (in Finnish) on our website to support digital parenting. You can download the Help Some application provided by Save the Children Finland, that provides support for the problems of childern and teenagers.