Elisa Carrier Business Customer Support in Finland
Contact by email:
cscs(at)elisa.fi
Elisa Carrier Business Billing in Finland
Contact by email:
csb(at)elisa.fi
Elisa Carrier Business Customer Support in Estonia
Mon-Fri 8:30 am - 4:30 pm (UTC +2)
Sat and Sun Closed
Contact by email: netsales(at)elisa.ee
Fault Notification
24/7 failure indications via Online Service. Log in to Elisa Carrier Services Online and select "Failure indication". In case you are unable to use the Online Service, please contact Service Desk, telephone +358 1026096, email servicedesk(at)elisa.fi.
Urgent cases are handled faster if you call us.
Escalation Contact Points
We aim to resolve all issues via our customer support channels. However, if escalation is needed regarding to Elisa Carrier Services ordering and delivery, service management or Elisa Carrier Services billing matters, please see the escalation contact points here.
Antti Karjalainen
Vice President, Carrier Business
Satu Mesikämmen
Sales Director
Harri Himanen
Account Manager
Ari Kutvonen
Account Manager
Thomas Larson
Account Manager
Mikko Myller
Account Manager
Petri Rajamäki
Account Manager
Jaana Ukkonen
Account Manager
Maarit Hurtén
Service Manager
