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Elisa Carrier Services - how can we help you?

Customer Service Contact Information

Elisa Carrier Services Customer Support in Finland

Contact by email:
cscs(at)elisa.fi

Elisa Carrier Services Billing in Finland

Contact by email:
csb(at)elisa.fi
Elisa Carrier Services Customer Support in Estonia

Mon-Fri 8:30 am - 4:30 pm (UTC +2),
Sat and Sun Closed
Tel. +372 68 00 072
netsales(at)elisa.ee
Fault Notification

24/7 failure indications via Online Service. Log in to Elisa Carrier Services Online and select "Failure indication". In case you are unable to use the Online Service, please contact Service Desk, telephone +358 1026096, email servicedesk(at)elisa.fi.
Urgent cases are handled faster if you call us.
Escalation Contact Points

We aim to resolve all issues via our customer support channels. However, if escalation is needed regarding to Elisa Carrier Services ordering and delivery, service management or Elisa Carrier Services billing matters, please see the escalation contact points here.

Sales Personnel

Antti Karjalainen

Head of Sales and Purchases

Harri Himanen

Account Manager

Jaana Ukkonen

Account Manager

Ari Kutvonen

Account Manager

Thomas Larson

Account Manager

Heikki Salmela

Account Manager

Sari Muikku

Account Manager