Elisa’s contribution in the COVID-19 situation

Sustainable future through digitalisation

Elisa's mission is sustainable future through digitalisation. In the exceptional situation caused by the coronavirus (COVID-19) pandemic we implement our mission to help the society together with our personnel.

  • We take care of our basic tasks in all circumstances
  • We help people to accommodate to difficult situation​
  • We innovate new ways to support those in the most vulnerable positions

We take care of our basic tasks in all circumstances

Proactive service assurance

We monitor our network 24/7 and react to high volumes as soon as posible.

Elisa disruption services

Our services in exeptional situation

elisa.fi/korona (in Finnish)

For companies

Visitor guidelines in Elisa premises

Payment time for bills 

Instructions for online services and invoicing here

Payment time for bills

We help people to accommodate to difficult situation​

Support to remote working and entertainment to free time

Free webinars to support remote working, see recordings here (in Finnish).

Easter Joy (Pääsiäisilo) campaign offered free entertainment content in Elisa Viihde.

ElisaLive brightens your day

ElisaLive in Facebook and Instagram (@ElisaOyj) provides entertainment and supports Finnish artists.

Elisa participates in the Enter 2020 campaign

Confederation of Finnish Industries EK together with ten leading Finnish companies contributes in the recovery of Finnish society. Best pracitices are shared in the enter2020.fi website.

We innovate new ways to support those in the most vulnerable positions

Support to medical personnel

We support the medical personnel with digital services to create safe ways of working. HUS Helsinki University Hospital utilises the intelligent real-time situational awareness view implemented by Elisa along with aggregated location data to monitor people’s movements to support a deeper understanding and management of the coronavirus pandemic. Read more 

Support to the young

koronatalkoot.fi organises help for Helsinki residents with the problems caused by the COVID19 and difficult life situations. Elisa supports the plight of young people and their families by donating visibility to the project .

We also participated in a kaikillekone.fi -campaign with free data subscriptions to studying devices for children in low income families.


Support to entrepreneurs

Microsoft Teams for free for 6 months for small entrepreneurs. Read more