Our most important stakeholders are our personnel, customers, owners, social operators1) and partners.
In addition, we have a continuous dialogue regarding the needs of groups in a vulnerable position (for example children, young people and the elderly).
Stakeholders are reviewed annually in Corporate responsibility management board as a part of materiality assessment.
We collect insights about stakeholder expectations and relevant sustainability topics by means of regular meetings, surveys and conducting surveys as well as through daily management.
1) Social operators include the authorities, officials, politicians, NGOs and other organisations, as well as research organisations. External stakeholders are examined from the point of view of both customers and influences in society.
Elisa has significant memberships in the following organisations, among others: