Our mission is to promote sustainable digitalisation

We are a telecommunications, ICT and online service company and a market leader in Finland. Our business is continuously changing. Digitalisation is influencing the work that people do, ways of working, management, tools and the working environment. During our 130-year history, we have always been enthusiastic about utilising new technologies and ways of working. That is why our vision is to become a recognised international provider of digital services and a brand of excellence. We now serve over 2.3 million customers in Finland, Estonia and internationally. Our core values in all our business are Customer orientation, Responsibility, Renewal, Results orientation and Collaboration.

As a Finn, global company it is important to us that we work in all situations responsibly, ethically and lawfully. Our operations are guided by our values are based on general operating Elisa. In addition to our commitment to the UN Global Compact in accordance with the principles of initiative.

Key focus areas for our corporate responsibility:

  • data security and privacy protection
  • financial responsibility
  • availability, safety and accessibility of services
  • being a responsible employer
  • energy efficiency and climate change
  • ensuring operational reliability in society
  • responsible customer communications


Our most important stakeholders are our personnel, customers, owners, social operators and partners. Engaging in stakeholder dialogue is an important part of the daily development work of business operations and corporate responsibility.

More information on on our Responsibility Report.