Our thoughts and sympathies are with the Ukrainian people and we want to help those suffering from the war in Ukraine. We do everything we can so that refugees, who have arrived in Finland from Ukraine, can keep in touch with their loved ones.
Calls and SMS messages sent to Ukraine from Elisa's monthly paid mobile phone subscriptions and roaming use in Ukraine are free of charge.
Elisa has donated thousands of prepaid subscriptions to people who have fled the war to Finland. We have also donated phones and computers to people fleeing the war in Ukraine and lent equipment to those helping them.
We have established a Ukrainian-speaking customer service, which serves at the number 0800 92055 Mon-Fri from 9 am to 3 pm.
We have provided network connections to the Help Center for Ukrainians in Finland located in Vallila, Helsinki.
Elisa has helped those in need by making a monetary donation of EUR 50,000. The recipient of the donation was UNICEF, which helps Ukrainian children to survive in the midst of the crisis.