
Free calls and roaming
Calls and SMS messages sent to Ukraine from Elisa's monthly paid mobile phone subscriptions and roaming use in Ukraine are free of charge.
Our thoughts and sympathies are with the Ukrainian people and we want to help those suffering from the war in Ukraine. We do everything we can so that refugees arriving in Finland from Ukraine can keep in touch with their loved ones.
Calls and SMS messages sent to Ukraine from Elisa's monthly paid mobile phone subscriptions and roaming use in Ukraine are free of charge.
Elias has donated thousands of prepaid subscriptions to those fleeing the war to Finland in cooperation with the city of Helsinki (from the city's call center located in the Länsisatama and at the Help Center for Ukrainians in Vallila, Helsinki). We have donated phones and computers to those fleeing the war in Ukraine, and also lent equipment to organisations helping them.
Donations are coordinated in cooperation with Apukeskus.
We have established a Ukrainian-speaking customer service, which serves at the number 0800 92055 Mon-Fri from 9 am to 3 pm.
We have provided network connections to the Help Center for Ukrainians in Finland located in Vallila, Helsinki.
Nickelodeon Ukraine Pluto TV is shown free of charge to everyone watching TV on our cable network in channel 73.
In addition to Elisa's cable network, it is also possible to watch the channel in Elisa Viihde at channel 542 and through the mobile application in the Kanavilla nyt section.
Elisa has helped those in need by making a monetary donation of EUR 50,000. The recipient of the donation was UNICEF, which helps Ukrainian children to survive in the midst of the crisis.
During 2022, together with partners, UNICEF has for example:
Even a little help is important. Below we have listed reliable operators through which you can support Ukrainians in need.