


Maria Kalimeri, a Data Scientist at Elisa, explains how a combination of AI solutions and close teamwork are making life easier for customer service representatives and improving the customer experience.

One of the teams working in Elisa’s customer service is named Valo, which means “light” in Finnish. True to its name, this team brings light into the everyday lives of consumer customers and Elisians alike: collaboration, a strong team spirit and providing great service to customers even in challenging situations lie at the heart of the way they work.

Elisa Viihde original series have risen to the top of the Finnish cultural field during the past decade. Underlying this success are passion, professionalism and determined development. These characteristics are also clearly represented in Sari Lempiäinen, Executive Producer of Elisa Viihde original series.

Coming from Norway, Snorre Solvang’s initial impression of Elisa was quite different to what he has discovered as an Elisian: Elisa’s international nature, the surprising range of Elisa’s activities beyond just traditional telecoms, and the significant impact that Elisians can have on society.

“It's rewarding to realise that now you can understand something that was previously a mystery or difficult,” says Mika Aromaa, an Cyber Threat Intelligence Lead at Elisa. A passion for continuous learning and development has driven Mika forward in his career at Elisa.

Scrum Master Harri Määttä develops tools for mobile devs in Elisa’s Site Reliability Engineering team. He recommends Elisa as a workplace for software developers who want to work with cutting-edge technology and want to have multiple growth options for developing their careers.

Returning to Elisa is not viewed as failure – quite the opposite. After a few years at Finnair, Markus Saaristo returned to Elisa to help develop cybersecurity services for large corporate customers.

The Smart Energy Solutions team at Elisa is driving an internal startup to develop a solution that utilises telecom tower batteries and novel digital solutions to optimise energy use and production.