Elisa’s mission is a sustainable future through digitalisation. We use digitalisation to resolve issues that are important to people, society and sustainable development. These include safety, equality and determined action to help limit climate change.
Our vision is to be the global benchmark for generating value in communication and digital services. Our strategy focuses on persistent development of the customer experience and quality. Our values and strategy are the foundation of sustainable business. Important areas for us to develop sustainable operations are a secure and safe digital environment, promotion of equality, ethical business code and the actions against climate change.
The established pillars of corporate responsibility are social, financial and environmental responsibility. In addition to these, we have identified digital responsibility as a key part of our business, and review it as a separate sector. We measure our performance with regular surveys for customers, personnel and stakeholders as well as measuring carbon emissions.