Our society is digitalising at a dizzying pace. Elisa's mission is a sustainable future through digitalisation. We want to provide easy-to-use and secure services for everyone. It is important to us that our customers of all ages feel that our services function well and make their everyday lives easier. We actively cooperate with various senior citizens' organisations to continuously develop our services and better understand our customers' needs.
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Easy to use and get things done
It is important to us that our services and contact channels are accessible and easy to use. We take people of different ages into account in designing our services and in providing the most convenient ways for all kinds of people to use them, whether in-store, over the phone or through our self-service. Our operations are guided by Elisa's values, Code of Conduct and sales rules.