Sales development manager
I work in Elisa's Corporate Customers unit in Jyväskylä. I am responsible for making sure that sales staff have the right skills and improving sales through various means in terms of IT services. I also monitor, report and analyse sales results.
Business development manager
My job is to improve sales of phones, consoles and accessories in all of Elisa's sales channels, and to find new interesting products for our range. I work with device manufacturers, maintain our product range, follow the markets, and plan and implement launches and campaigns.
I work in a unit responsible for Elisa's mobile networks. I am engaged in planning, implementing, developing and maintaining customer services in the mobile network, and I make sure that business needs are taken into account in production. I am in charge of demand management for voice services and the quality of the services produced.
My job could be described like this: getting my hands dirty with architecture and development. Currently, I am focusing on front technologies, AR and VR, and master data management. I also code in Java, work with DevOps and introduce new technologies.
I work as a salesperson at an Elisa shop in Rauma. My job includes selling mobile phone connections, fixed and mobile broadband subscriptions, additional services and Elisa Viihde. I also sell mobile devices to our private and corporate customers, and I am engaged daily in different customer service tasks, such as offering help with using devices.
I work with Elisa Viihde. I conduct surveys, studies and analyses supporting business operations, and I develop important data sources and reports for my team. My aim is to visualise the analysis of large and continuously growing volumes of data to help business units make the best possible decisions.
I am working on an internal development project aimed at developing business operations over the long term and ensuring good daily management. I coach supervisors and help them to lead their teams.
As a channel developer, I work as a customer service expert in Elisa's private customer service. I develop customer service methods and processes, I take part in developing customer tools, and I communicate ongoing changes. In my work, it is important to raise the voice of the customer and customer service viewpoints in discussions aimed at developing Elisa's products and services.
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