You can now order a site survey visit to the customer address where your connection will be installed or, for co-location product, to the Elisa data center.
Elisa Site Survey gives you information that there are necessary inhouse cabling available for the installation. A summary of the survey will record any needs for improvement and will provide guidance on how to move forward. For time-critical connections, Site Survey ensures a smooth installation.
The Site Survey service is available for Ethernet, Wholesale Internet, Dark Fiber, WDM and Co-location services.
How to order Site Survey ?
You can order Site survey through ECSO at the same time as ordering or requesting a quotation for a carrier product by entering additional information in the “more information” field. The completed survey is saved in the attachments folder.
Elisa guarantees the high performance of its network's functionality. Elisa SLA can be included to the products and services to assure serviceability, network performace and delivery time. With Elisa SLA responsibilities and sanctions are defined. Extensive and real time reporting tells that your network is working.