Elisa Carrier Services Customer Service contact information

Elisa Carrier Services Customer Support in Finland

Contact by email:
cscs(at)elisa.fi

Elisa Carrier Services Billing in Finland

Contact by email:
csb(at)elisa.fi
Elisa Carrier Services Customer Support in Estonia

Mon-Fri 8:30 am - 4:30 pm (UTC +2)
Sat and Sun Closed
Contact by email: netsales(at)elisa.ee
Fault Notification

24/7 failure indications via Online Service. Log in to Elisa Carrier Services Online and select "Failure indication". In case you are unable to use the Online Service, please contact Service Desk, telephone +358 1026096, email servicedesk(at)elisa.fi.
Urgent cases are handled faster if you call us.
Escalation Contact Points

We aim to resolve all issues via our customer support channels. However, if escalation is needed regarding to Elisa Carrier Services ordering and delivery, service management or Elisa Carrier Services billing matters, please see the escalation contact points here.
ecsoContact points escalation

Sales Personnel

  • Antti Karjalainen

    Head of Sales and Purchases

  • Harri Himanen

    Account Manager

  • Ari Kutvonen

    Account Manager

  • Thomas Larson

    Account Manager

  • Mikko Myller

    Account Manager

  • Petri Rajamäki

    Account Manager

  • Jaana Ukkonen

    Account Manager

  • Maarit Hurtén

    Service Manager