GlobalConnect uses Elisa’s Mobile Ethernet service in a variety of ways in its business.
“For example, if for some reason, the fibre connection is delayed or a customer needs a fibre connection faster than we can build it, we provide them with a Mobile Ethernet 2.0 connection, and they can get their business up and running immediately”, says Ihalainen.
GlobalConnect maintains a stock of ready-to-install Eliisa Mobile Ethernet 2.0 products, which can be used in the event of longer-term failures.
“In a serious failure situation – for example, if an excavator damages a fibre cable running into the business and cuts off the Ethernet – we will quickly supply an Elisa Mobile Ethernet 2.0 connection. This allows our customers to keep doing business almost as usual”, explains Ihalainen.
Elisa Mobile Ethernet 2.0 can also be used as a backup connection in situations where a 100 Mbit/s backup connection is sufficient.
“Now that Mobile Ethernet runs over 5G, it is a viable and cost-effective solution as a backup connection for more businesses.”
The Mobile Ethernet 2.0 service is covered by Elisa’s proactive fault repair, which allows Elisa to monitor the status of the terminal and automatically initiate fault repair actions. Customers, such as GlobalConnect, can view the status and availability of the Mobile Ethernet interface, as well as any fault tickets, through the customer portal.