Environmental sustainability

Through selected digital solutions, we aim to support resource efficiency for customers

The information and communications technology (ICT) industry is a key stakeholder in transforming our society’s way of operating, to support defined resource-efficiency and climate objectives in specified use cases. For us to help stakeholders assess opportunities to reduce specified environmental impacts, we must first take care of our own carbon emissions.

Climate change mitigation and reducing carbon emissions are two of our main targets and have been part of Elisa’s strategy implementation since 2009.

We have set Science Based Targets initiative 2030 targets, as well as a 2040 net-zero target covering Scope 1, 2 and 3 GHG emissions, including a 90% absolute reduction from 2021, in line with the Science Based Targets initiative (SBTi) Net-Zero Standard.
We report our carbon footprint annually in the CDP questionnaire.
Elisa’s CDP climate score for 2025 was A-.

Elisa environmental sustainability in brief

Material topics

Minimising our emissions
Improving material efficiency
Driving climate innovations with customers

Focus areas

Energy efficiency
Supply chain emissions
Promoting circularity

KPIs

Near-term climate target: We aim to reduce absolute Scope 1, 2 and 3 GHG emissions by 42% by 2030 from a 2021 base year.
Net-zero target: We aim to reduce absolute Scope 1, 2 and 3 GHG emissions by 90% by 2040 from a 2021 base year and neutralise residual emissions.
Mobile access energy consumption / GB
Emission savings

Performance

See latest Sustainability Report
Elisa’s ISO 14001 and ISO 50001 management-system certifications cover the operations specified below. In 2025, ISO 14001 certification covers following sites: Finnish networks, data centers, and offices, as well as subsidiaries Tenforce and CalcuQuote (excluding retail shops) representing 84% of Elisa's total Scope 1 and 2 energy use . ISO 50001 certification covers following sites: Finnish networks and data centers, representing 80% of Elisa's total Scope 1 and 2 energy use.

Governance bodies

Corporate Executive Board
Corporate Responsibility Management Board
Environment & Energy Working Group
Energy Market Steering Team

Risk Management

See Elisa sustainability risk management

Policies and Guidelines

Employee awareness

Elisa mission workshops
Training for policies and management systems
Training around sustainable procurement
Internal communication and external campaigns

Our way of working for environmental impact

Supporting society’s climate transition

At Elisa we work to reduce our own carbon footprint, and that of our supply chain and customers. We aim to continuously improve resource efficiency in our own operations, encourage our supply chain to do the same, and offer digital solutions that can support specified resource-efficiency use cases.

Our approach to environmental strategy

Focusing on climate and energy

Elisa's Environmental Policy and management system guide our work to decrease our key environmental impacts. We work to reduce identified environmental impacts of our operations under our environmental management system. We monitor Elisa's carbon footprint and energy efficiency performance. We regularly review material climate risks and perform energy audits on different levels.

We support our customers in reducing their carbon emissions

Enabling solutions for better sustainability

For selected solutions, we can use a documented methodology to estimate potential reductions in customers’ emissions. Where we do so, we refer to the resulting estimates as our “carbon handprint”.

Examples:

We offer recycling of eligible used devices and repair services through specified service channels (Fonum).

Elisa IndustrIQ offers solutions designed to support energy and material efficiency in specified industrial processes.

We utilise waste heat from data centres where recovery arrangements are in operation.

Mitigation and adaptation to climate risks

Increasing resource efficiency in operations

Hardware manufacturing can contribute substantially to selected ICT lifecycle impacts, depending on the product and impact category. Manufacturing ICT hardware and devices uses raw materials, water and energy and contributes to the industry’s environmental impacts. Improving resource efficiency in manufacturing and promoting recycling are therefore important priorities.

Our ambitious climate targets

Aligning with the 1.5 celcius target of the Paris Agreement

In 2018, Elisa set its first science-based climate targets. The Science Based Targets initiative approved our updated targets in 2023. Our near-term target is to reduce absolute Scope 1, 2 and 3 greenhouse gas emissions by 42% by 2030 from a 2021 base year, without using carbon credits or mitigation beyond our value chain. Our net-zero target is to reduce those emissions by 90% by 2040 from the same base year and neutralise any residual emissions in line with SBTi criteria.

Elisa's climate transition plan